HOTEL MERKUR - WEST STATION, Interlaken – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Hotel Merkur - West Station offers 36 rooms with free WiFi, a TV, telephone, and a private bathroom with a bathtub or shower. Each room includes a hairdryer, safe, and ironing set. Some rooms feature mountain views, a tea/coffee maker, and a dining area.
Dining & Breakfast
A breakfast buffet serves fresh coffee, cappuccino, tea, fruit juices, bread, cheese, cold meats, yogurt, and cereals. The Apero Lounge hosts cocktail parties with views of the surrounding scenery. A vending machine provides drinks and snacks.
Location & Transport
The hotel is next to Interlaken-West Train Station, 0.3 km away. Nearby landmarks include Ice Magic Interlaken (0.5 km), Unspunnen Castle (2 km), and Hoheweg (1 km). Belp Airport is 55 km away.
Services & Facilities
The hotel has an elevator, a breakfast area, and a terrace. Services include dry cleaning, tour/ticket assistance, and multilingual staff. Guests must inform the hotel if arriving after 18:00. No pets or service animals are allowed.
Nearby Activities
The Jungfrau Region offers hiking, cycling, and skiing. Swiss Alps Jungfrau-Aletsch and Diemtigtal Nature Park showcase the area's natural beauty. Several restaurants and shops are within walking distance.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
- Cycling
Services
- Housekeeping
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Public Bath
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Room decor
- Curtains
Location
Guest Ratings & Reviews
The hotel has excellent views and is basic. The rooms were big compared to European standard, but only after intervention of the supplier through which I had booked the rooms. The service was incredibly unkind and mean, although other times they were super friendly and helpful. The location is great right in front of Interlaken West, very central, and right across the road from the train station. The dining was varied with a wide range of fresh fruits and cold cuts, but breakfast hours were limited. Overall, the hotel offers a mix of experiences with some highs and lows.
The hotel is conveniently situated right across the road from the train station, offering a good location with some excellent views. The rooms, though a bit small, were not as clean as expected for the room rate. The service was friendly, and the staff promptly replenished the food, making for a pleasant stay. The dining options were limited to specific hours but served its purpose well.
I had a mixed experience at the hotel. The rooms were clean and functional but smaller than expected. The service was helpful and courteous, offering a decent spread for breakfast. The location, while excellent, was right in front of the train station. The dining was satisfactory with enough options available. Facilities were adequate but nothing extraordinary.
The hotel is conveniently located right across from Interlaken West Train station, making it perfect for accessing transportation, shopping, and dining options. The rooms are small but acceptable if you don't plan to spend much time inside, although they could benefit from updates to reduce noise and strong odors. The dining options are limited but the staff is friendly and helpful. The hotel offers a humble dining experience with very few options available, more akin to a bed and breakfast setup, yet they go the extra mile by preparing breakfast boxes for guests who need to check out early.
The hotel is a mixed bag, with strong odors in the rooms but very near the Interlaken West train station. The service was a bit uneven with both helpful and less accommodating aspects. The location is top-notch for easy access to transportation.